Rightline Gear Moki Door Step | Frequently Asked Questions
Below is a list of your most common questions regarding the construction, capabilities, and technical shipping concerns of the Rightline Gear Moki Door Step. If you don't see what you need in this FAQ, please contact us directly and we will make sure to address any questions you may have!
Is the Door Step safe?
When used as directed, yes! The Rightline Gear Moki Door Step is engineered with a wide platform that supports both feet for a balanced standing position. Please follow the instructions on how to properly install and use your Door Step to avoid improper use; we are not responsible for any injuries which may occur.
Will the Door Step damage my vehicle?
The Moki Door Step has been rigorously tested to ensure that it will not damage your vehicle. The secret is the Door Step's coated hook and rubber bumpers; they're engineered to protect your vehicle's finish from scratching, even with continuous use.
Can the door latch support a person without breaking?
Absolutely. Per the Society of Automotive Engineers ("SAE") Document J839B: Passenger Car Side Door Latch System - Every vehicle door latch must be able to withstand a vertical force of 2500 pounds and a horizontal force of 2000 pounds without failure. Therefore, the Moki Door Step is guaranteed to support the weight of a person many times over.
Can the Door Step support a person’s weight?
Yes, the Door Step is rated to safely support a 400 pound weight capacity. Aircraft-grade aluminum construction ensures that the Moki Door Step is built to get the job done!
What is the Door Step made of?
The Door Step is die cast from aircraft-grade aluminum, and the bumpers are made of rubber and bolted in for additional protection.
How much does the Door Step weigh?
The Door Step weighs in at just under 2 pounds, but don't mistake it for being weak! Despite its light weight, the Moki Door Step is super strong and can easily support a 400 pound weight capacity.
Is the Door Step painted?
No, the process we use which gives the Moki Door Step its signature bright orange hue is actually epoxy powder coating! The soft dip coating at the hook adds extra protection for the Step and the vehicle.
Will the Door Step rust?
No, not ever. Because of the Door Step's aluminum construction, it is impossible for it to rust!
Why are there cutouts in the Step?
The cutouts in the Door Step help to keep it lightweight (under 2 pounds!) and also help to give you a little more traction when accessing roof.
Why are there so many other lower cost steps on the internet?
The Moki Door Step is the original, patented design; the other products are cheap, foreign knockoffs. Our Rightline Gear Moki Door Step is such an innovative and unique product, that it was only a matter of time before low-quality reproductions would start popping up online. However, legal action is underway and copyright infringers will soon be off the market. We appreciate your support for the Original Moki Door Step and its creator, Zach Brown.
When will my product ship?
Upon checkout, you will receive an accurate expected shipment date. Rightline Gear will provide consistent updates. (ie. Orders will ship within 2 weeks OR Orders will ship within 5 weeks)
Where can I purchase the product in Retail?
We are constantly expanding our retail reach, but as of right now the Rightline Gear Moki Door Step is set to appear on shelves in Academy Sports, Dicks Sporting Goods, Sportsman’s Warehouse, and Pep Boys near you!
Is your product made in the USA?
The Moki Door Step is designed, developed, and shipped by a great team of people located in Asheville, North Carolina; our production is completed in China.
Do you accept international orders?
We are currently only taking orders from customers in the USA. Our dealers will have the product available in Canada and Mexico shortly. We are working on our international distribution; please check back with us in the near future.